Blog Posts About eCommerce

Design-That-Allows-Users-Help-Themselves

Design That Allows Users to Help Themselves

Self-service applications have become a major consumer trend in the past few years. In fact, 50 percent of consumers now prefer self-service over interacting with someone else to solve an issue. So how does this affect UX designers, and the way products are built? Read on to learn all about self-service applications and how to […]
5 key digital trends for successful businesses

5 Key Trends Driving Business Success in the Digital Marketplace

  In mid-June, online retail giant Amazon made waves in the business world when it was announced that the company would be acquiring grocery chain Whole Foods for a staggering $13.4 billion. This deal is representative of a larger shift in global business, away from traditional brick-and-mortar locations towards a more robust digital marketplace. As […]

From UX to CX: Businesses Must Adapt in the Age of the Customer

Marked by the mass digitalization of networked computers that began in the early 1990s, we are now entering a new “age of the customer,” which according to Forrester requires a new business approach to remain competitive, and foster a culture of “customer obsession.” Early on, many organizations found through studies that high quality websites promoted […]

Seven UX Design Tips to Increase Conversions 

It takes more than just an IP address and clean landing page to grow your business on the web. These days, anybody with an idea or product to sell, and a beginner’s knowledge of web hosting and design, can launch a website—and effectively, a new business—in a few hours’ time. With all the clutter and […]

UX and E-Commerce Security: Red Flags to Avoid

If you’re an American with internet access, chances are that you’ve made an online purchase recently … and you’re not alone. In fact, nearly 70 percent of Americans shop online regularly (at least monthly), according to Mintel’s Online Shopping U.S. 2015 report. Reasons behind this burgeoning market include the convenience of being able to shop […]

eCommerce Best Practices – Are You Ready for 2016?

The 2015 holiday shopping season hit a new high this year with online sales that reached over $105 billion (a whopping 9 percent over 2014) according to the National Retail Federation. This number greatly exceeded Adobe Digital Index’s (ADI) “2015 Holiday Online Shopping Predication,” of a record $83 billion in online sales. With the influx […]

Is Your eCommerce Website Working for You?

The importance of your website in relation to business strategy cannot be understated in today’s digital economy. Potential customers will look to your website for evidence of trustworthiness, competence, superior products and services. Is your company doing all it can to optimize the user experience? Take this quiz to see how well you rank!  To […]

Employee-facing Mobile Applications: Four Questions to Ask First

As the dust from Black Friday settles, a clear trend has emerged: retail businesses that focused their sales efforts on mobile users were greatly rewarded. According to Newsweek, mobile shopping accounted for over a third of all online shopping, up 6 percent from last year. The article also revealed that apps from retail giants like […]

Who’s Minding the Store? The Importance of eCommerce User Experience

Traditionally, brick-and-mortars have focused on presenting their storefronts in a favorable light. They work to ensure signage is easy to read and that it clearly marks their location. They design window displays to be aesthetically pleasing and showcase popular offerings and special promotions. And, they task employees with ensuring the insides of their shops are […]

Six UX Design Stats That Might Surprise You

If you maintain a company website or offer a web or mobile application to customers as an engagement tool or to your employees for collaboration, you are probably aware of just how critical UX design is in the online world today. As user expectations for a seamless, simple experience continue to grow—especially for products or […]
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