The Internet of Things (IoT) is here, but it has not yet matured into a mainstream technology. As one of the biggest emerging trends in the technology world, it’s only a matter of time before enterprising problem-solvers address and correct the biggest challenges standing in IoT’s way. Many of these problems represent significant shifts in […]
Machine learning continues to drive improvements in voice technology. Error rates in voice and speech recognition are continually dropping. Eventually, our technology may get to the point where it hears and responds as well as humans. Narrow AI vs. General Intelligence Narrow AI (artificial intelligence), also known as weak AI, is where we are […]
VUI (voice user interface) comes with a set of expectations from users. The give and take of conversation is cooperative and intuitive. Talking with VUI should be, too. Options, but not too many It’s helpful to give users information about what they can do. Keep them from getting lost by offering several options as a […]
In this mini-series, Jon Edwards and Erik Williamson will highlight blockchain technology and what it means for business. As well as real-world applications of the technology that companies could implement already. How do you plan on using new technology, like blockchain, to improve your customer's experience?
Even UX is subject to the primary tenet of evolution—survival of the fittest. After years of experimentation in web design, industry standards and best practices have been firmly established and accepted by a majority of developers and designers. Even mobile, which is a relatively new interface by comparison, leaned on a set of OS-reinforced design […]
Based on the results of a recent survey created by financial management company Think Money, we’re going to need to add a new page to our 12-month calendar to make up for all the productivity lost due to distractions in the workplace. Respondents to the survey indicated that they become distracted for 759 hours every […]
Data centers contain all of a company’s proprietary data and are an essential part of any organization’s network. Traditionally, data centers are located on-site and managed by in-house IT departments. Yet, the emergence of cloud-based offerings has business leaders asking, “should I move my business to the cloud?” Many organizations seem to think they should. […]
In many ways it seems that we are in the early stages of an era of innovation that could realistically equal, or even surpass, the Industrial Revolution that transformed business and life in the late 18th and early 19th centuries. Working in the technology consulting business, it’s easy to see that we have entered into […]