Blog Posts Tagged With telecommunications

6 Enterprise UX Statistics Business Leaders Should Know

For enterprise companies, generating revenue is only one part in the formula for increasing earnings. Cutting costs and increasing the productivity of employees, for instance, can be equally valuable. However, integrating technology just for technology’s sake can be counterproductive. Applications, intranets and portals, for instance, can be instrumental in helping today’s enterprises succeed. But if […]

Banks lag when it comes to mobile user experience

Image SourceNow more than ever, businesses are ramping up their UX efforts because the positive ROI of a good Customer Experience is becoming clear as customer loyalty and profits increase. And it’s not just theory, either. Forrester’s Customer Experience index (CXi) shows a direct relationship between a positive customer experience and higher profits. CXi measures […]
future-of-telecom

The Future of Telecom

UpTop CEO John Sloat recently checked in with Kim Baker, Area Vice President-Global Accounts, CenturyLink Business Solutions Group, for his thoughts about the future of telecom. The future of telecommunications: What do you see in your crystal ball? I see further consolidation of players (providers) in the market over time, with the dominant players having […]