Conversational Interfaces

Conversational Interfaces Are Here To Stay

Technology continues to drive us closer and closer to true conversational interfaces where humans and computers can effectively speak with one another. This shifts the paradigm away from more linear graphical user interfaces (GUI). Conversational interfaces blend artificial intelligence (AI), voice user interfaces (VUI), and strategic, contextual placement to better allow customers to communicate their desires.

Conversational UI is the future. It provides another way to personalize your brand and meet your users' needs. Whether it's a chatbot or voice recognition system, UpTop can guide you through creating a conversational UI that can connect with more users and streamline their experience.

Key Benefits

Integrate. Take advantage of cross platform benefits
Simplify. Access app and service functions without a menu
Communicate. With no icon required, users speak directly to computers
Refine. Performance improves as voice data is collected
Reach. Connect with users unable to use graphical user interface (GUI)

Conversational Interface Outcomes

Improve your communication

Reach your customers

Integrate your platforms

Success Stories: UpTop

Southwest Airlines

12 weeks from design to launch—Southwest’s California Millions web app and backend awarded 50,000,000 Rapid Reward™ points without breaking a sweat. End-to-end contest management (we even completed their taxes).

OYO

A mobile and desktop redesign that up-leveled the customer experience from Search to Booking for one of the fastest growing hotel chains in the world.

JAMS

Designing a centralized platform for a leading alternative dispute-resolution company whose users include judges, attorneys, and case managers.

Southwest Airlines

OYO

A mobile and desktop redesign that up-leveled the customer experience from Search to Booking for one of the fastest growing hotel chains in the world.