Blog Posts Tagged With best practices

What does bad VUI look like and how to avoid it

What does bad VUI look like? How to avoid it

Here are some suggestions for how to avoid losing customers with bad VUI.   Just like those frustrating phone menus that never seem to offer the option you’re looking for, bad VUI offers a menu list that is long, confusing and off-target. Keep options short and to the point.   Open ended questions can lead […]
sales challenges that can be improved with UX

5 Sales Challenges That Can Be Improved With UX Design

In a recent Forrester study, a dichotomy was drawn between organizations that invest in customer experience and those that do not. Forrester’s data determined that over a five year period, the organizations that adopted CX-driven practices saw a 17 percent spike in revenue year-over-year. Meanwhile, organizations that were slow to adapt grew at only 3 […]
why ceos cannot be skeptical about budgeting for UX part 2

Why CEO’s Cannot Be Skeptical About Budgeting For UX – Part II

Halfway through 2017, savvy organizations are already laying the foundation for their 2018 strategies and building the budgets that will help them reach their goals. In Part 1 of this series we examined a few ways that UX research and design can be imperative for helping organizations succeed, despite the fact that many CEOs remain […]
mobile-app-freemium-model

4 UX Tips To Help You Capitalize on the Freemium Model

Over the past several years there has been a seismic shift in the way that consumers access the Internet. After decades of supremacy, desktops were supplanted late in 2016 as a majority of Internet traffic came from mobile devices for the first time. Driving this change is the mobile application market. This year, mobile applications […]
people using IoT devices

4 Tips for Pairing a Great User Experience with Your IoT Device

At the turn of the decade, the Internet of Things was still a largely conceptual and primordial entity. Nonetheless, experts in the tech sector were generally in consensus that the IoT would become a global force in the very near future. Today, there are now an astounding 22.9 billion connected devices integrated into the network […]

Emerging Tech Underscores the Importance of UX Testing

Even UX is subject to the primary tenet of evolution—survival of the fittest. After years of experimentation in web design, industry standards and best practices have been firmly established and accepted by a majority of developers and designers. Even mobile, which is a relatively new interface by comparison, leaned on a set of OS-reinforced design […]

eCommerce Best Practices – Are You Ready for 2016?

The 2015 holiday shopping season hit a new high this year with online sales that reached over $105 billion (a whopping 9 percent over 2014) according to the National Retail Federation. This number greatly exceeded Adobe Digital Index’s (ADI) “2015 Holiday Online Shopping Predication,” of a record $83 billion in online sales. With the influx […]

The Importance of Intranet Usability: A Note to the C-Suite

As an executive, wearing many professional hats is part of your job. On any given day, you might be dealing with budget issues, hiring decisions or project deadlines. However, your ability to multi-task and handle this myriad of responsibilities makes your job both rewarding and challenging. As a member of the C-suite, you also understand […]