Participants:
-
- Craig Nishizaki, Head of Business @UpTop
- Michael Woo, Head of Design @UpTop
Length: 27s
Michael Woo:
You need to prioritize small high impact changes, but you don’t need a massive budget. Sometimes really small tweaks like simplifying a checkout process or just refining a form can drive major improvements.
Craig Nishizaki:
Yeah, that’s right. Instead of big risky overhauls, make incremental adjustments and measure their impact by benchmarking the experience first and then implementing the new change in testing again.



