personalization Archives

Design Thinking, Digital Strategy, UX Research

5 Foolproof Strategies for Optimizing an Online Community Site

The world’s most successful online businesses are more than just websites; they’re also platforms that power entire communities. This makes sense, considering the user community makes a brand powe...

UpTop Team

CX, Technology

UX Can Put Customer Support in the User’s Hands

Consumers like instant gratification, and it’s no different when it comes to customer service. Whether it’s pre-sale or post-sale support, your customers want answers to their questions right away...

UpTop Team

Technology, UX Design

4 Tips for Pairing a Great User Experience with Your IoT Device

At the turn of the decade, the Internet of Things was still a largely conceptual and primordial entity. Nonetheless, experts in the tech sector were generally in consensus that the IoT would become a ...

UpTop Team

CX, UX Design

Takeaways from the UX Webinar with Lou Rosenfeld

Earlier this year on March 23, Lou Rosenfeld, the publisher for Rosenfeld Media, spoke with Chris Hicken, the President and COO of ubiquitous online presence UserTesting in a webinar entitled “The F...

UpTop Team

Mobile, Technology, UX Research

IoT Marketing Strategy: Designing Success for your SMB

It’s noon. You’re famished. You head outside to find some lunch, but you can’t make up your mind about where to eat. All of a sudden your phone vibrates. It’s an alert from the sandwich shop t...

UpTop Team

Recent Posts

Recent Tweets

Trending Now

Blog Categories

Tracking Code: Hot Jar & FullStory

Insights Tagged With personalization

UX Can Put Customer Support in the User’s Hands

4 Tips for Pairing a Great User Experience with Your IoT Device

Takeaways from the UX Webinar with Lou Rosenfeld

IoT Marketing Strategy: Designing Success for your SMB

About UpTop

Recent Posts

UpTop Newsletter