How to Solve Your Healthcare Organization’s Most Complex Digital Problems
Design sprints play a crucial role in enacting change in healthcare digital systems. Find out why this is only one tool in the toolbox of strategic design thinking.
[VIDEO] Erase Friction to Increase Revenue
The panel we assembled: Leigh Allen- Aredondo, Head of UX @ Spruce Up, Podcast Host of UX Cake David Kendall, Principal of UX Design @ AT&T Casey Goddard, Head of Product Management @ Yotta Digital Ventures Michael Woo, Director of UX @ UpTop Moderator – Craig Nishizaki, Sr. Director of Business Development @ UpTop We […]
Why Journey Mapping Requires a Workshop
In most organizations, the customer journey touches almost every department. It needs to – the entire purpose of the company’s existence is to generate profit by meeting customers’ needs. All of these departments exist for the same reason, however, and the processes they complete influence the customer experience. In order to streamline that experience throughout […]
[WEBINAR] Let’s Solve Your Five Biggest User Experience Problems
The panel we assembled: Leigh Allen- Aredondo, Head of User Experience, Spruce Up and Host of Podcast UX Cake Michael Woo, UX Manager, UpTop Craig Nishizaki, Sr. Director of Business, Design, and Development at UpTop Key themes that we covered: Having the right mindset when making user experience decisions Effective communication between cross-functional teams, management, […]
UpTop Develops “Un-App App®” to Foster Creativity and Focus in Children for Catherine Mayer Foundation
UpTop, a Seattle-based UX design and development company, announces the delivery of the L.A.U.G.H.® App, an evidence-based app created by the Catherine Mayer Foundation to help kids relax, focus and concentrate, increasing creativity and self-esteem. The app combines visual art (drawing), music and breathing to create calming and positive energies for kids of all ages. […]
Uptop’s UX Discovery Workshop
Our UX team recently conducted a 3-day Discovery Workshop for a client in the healthcare industry. Their company was using an analog process for their clients’ paperwork; thus, we were tasked with finding a way to incorporate new technologies and improve the digital user experience. Another challenge was to find a solution to their current […]